TERMS AND CONDITIONS OF THE ONLINE STORE
BOTLAND.STORE
Effective 2024-09-16
The online store at the address www.botland.store is operated by BOTLAND B. DERKACZ SP. K., based in Gola, Gola 25A, 63-640 Bralin, Poland, registered in the National Court Register maintained by the District Court Poznań — Nowe Miasto i Wilda in Poznań, 9th Commercial Division of the National Court Register under the National Court Register (KRS) number: 0000983968, TIN: 6192023594, National Official Business Register (REGON): 36218016, with a fully paid-up share capital of PLN 5,000.00, hereinafter referred to as the “Seller.”
The Seller has designated an electronic contact point for direct communication with the authorities of the Member States, the Commission, and the Digital Services Council: [email protected]. The same contact point may be used by any Customer for direct and quick communication with the Seller. The Seller can also be contacted in writing at its address: Gola 25A, 63-640 Bralin, Poland, using the contact form available on the website or by phone at +48 62 593 10 54 (Customer Service Office hours 9-16 on business days, charge as for a regular phone call according to the tariff package of the service provider used by the Customer). Communication can be conducted in Polish or English.
§ 1 GENERAL PROVISIONS
The following definitions apply:
TERMS AND CONDITIONS – this document with Terms and Conditions,
CLIENT – a natural person, legal person, or an organizational unit without legal personality but having legal capacity, who places an Order in the Store under the terms set out in these Terms and Conditions.
ENTREPRENEUR WITH CONSUMER RIGHTS – a natural person with the status of an entrepreneur, registered in the Central Register and Information on Economic Activity (CEIDG), placing an Order as part of their business activity, but not related to the professional nature of this activity. This status applies only to customers with a delivery address or headquarters in Poland.
CONSUMER – a Customer who is a natural person using the Store for purposes not directly related to their business or professional activity,
GOODS, PRODUCT – a movable item presented in the Store, which is the subject of the Sales Agreement,
SALES AGREEMENT – a sales agreement for Goods within the meaning of the Polish Civil Code, concluded between the Seller and the Customer using the Store,
STORE – the online service available at www.botland.com.pl, through which the Customer can place an Order,
ORDER – a declaration of will by the Customer clearly specifying the type and quantity of Goods, directly aiming at concluding a Sales Agreement.
SALES DOCUMENT – issued for each Product sold by the Store, confirming the purchase for accounting purposes, such as a VAT invoice, e-receipt, or another accounting document compliant with applicable tax regulations.
SALE – a temporary price reduction of products from the Seller's assortment under the parameters indicated in the sale description, along with the previous price and the lowest price from the 30 days preceding the price reduction
PROMOTION – a temporary price reduction of specific products from the Store's assortment under specified parameters and duration.
The subject of the Store's activity is the sale of products currently available in the assortment and enabling the Customer to place Orders for offered products through the website. This service is available after registration and logging into the Store or through a correctly filled Order form without the need to log in. The Store allows free browsing of the assortment on its product pages.
Sales are conducted via the Internet between the ordering Customer as the buyer and the Seller.
Every Customer purchasing products offered by the Store is obliged to familiarize themselves with the content of these Terms and Conditions.
To facilitate communication for potential and current Customers, it is recommended to first use the informational tabs on the Store's website.
§ 2 TECHNICAL CONDITIONS FOR PLACING ORDERS
Technical requirements necessary to use the Store's services:
Internet connection,
Properly configured browser,
Current, active, and correctly configured email account,
Enabled Cookies and Java Script,
A program to read PDF files.
If the Customer uses equipment or software that does not meet the technical requirements specified above, the Seller does not guarantee the proper functioning of the Store and reserves that this may negatively affect the quality and course of the Order procedure.
The Seller ensures that all opinions about Products offered in the Store come exclusively from Customers who purchased the given Product. For this purpose, the Seller restricts access to the form for submitting ratings and reviews about the Product only to Customers who have an active customer account within the Store and on which the purchase of the given Product is registered in the Order history. Access to the rating form is also available to those Customers who purchased the Product without registration. Such Customers receive a special link within the email confirming the Order, enabling access to the form for submitting a review and rating about the given Product.
The Store does not use automated decision-making for the needs of the Seller. Relatively, the Store may use profiling for direct marketing purposes, but decisions made based on it by the Seller do not concern the conclusion or refusal of a contract or the possibility of using electronic services. The effect of profiling may be, for example, granting a discount to a person, sending a discount code, proposing a product that may match the interests or preferences of a person, or offering better conditions compared to the standard offer. Despite profiling, the person freely decides whether they want to use the received discount or better conditions and make a purchase.
The Customer can subscribe to the Store's newsletter, which is a periodic mailing of information about the Seller's products and services available in the Store. To subscribe to the newsletter, the customer enters their email address in the newsletter form on the Store's website, simultaneously confirming their consent to the processing of their personal data for this purpose and directing promotional content to the provided email. The newsletter can be unsubscribed at any time, and to do so, the Customer is asked to send a statement of resignation via the Store's email: [email protected] or select the unsubscribe link in the email delivered with the newsletter.
§3 CONTENT SECURITY
It is prohibited for Customers to provide content that is unlawful or otherwise violates the Terms and Conditions. Such content includes, among others, content that:
is irrelevant to the Store's topic — statements should be related to the content appearing within the Store, i.e., issues related to the offered products and their use;
Concerns technical issues related to the Store's operation — technical issues should be reported by Customers electronically to the Store's email address;
Contains links to other websites or files;
Is used for unauthorized advertising, promotional, marketing activities, especially through posting advertisements, selling, and promoting products, services, projects, collections.
Is used for activities prohibited by law, e.g., attempts at fraud and extorting funds from other Customers;
Incites violence against any living beings, including animals, or approves of such violence;
Propagates any fascist or other totalitarian state regime;
Incites hatred or dangerous behaviors, or approves of such;
Defames or insults, or in any way violates the rights of third parties;
Contains vulgarities or other offensive content;
Violates the applicable legal order or good manners in any other way.
In case of violation of the above guidelines, the Seller reserves the right to moderate and delete such content without informing the poster. Posting the content mentioned above in the Store will result in consequences provided in these Terms and Conditions, including account deletion from the Store or preventing purchases.
A Customer who considers specific content in the Store illegal or in violation of the Terms and Conditions can submit a report to the Seller. Such a report should be submitted electronically to the address provided at the beginning of the Terms and Conditions and should include a specific indication of the content, arguments for its removal, and the submitter's data allowing for their identification. Anonymous appeals will not be considered.
Reports will be reviewed within 14 days of receipt. The submitter will receive confirmation of the report's receipt. The Seller will inform the Customer about the decision and further procedure electronically or in writing.
The Seller's decision may involve the removal of content or leaving it in the Store.
Parties may appeal the Seller's decision within 14 days of receiving the reasoning for its removal. The decision on the appeal is final.
§ 4 REGISTRATION
Registration in the Store is free and optional.
Registration in the Store is based on a correctly filled registration form, in which the Customer provides necessary identification data (name, surname), email address, and password; accepted, current Terms and Conditions, and a statement of consent to process personal data to properly execute the Customer's Orders. Account registration can also be done by checking the appropriate box in the Order placement process. An email confirming account creation will be sent to the email address provided in the registration form. Upon receiving the registration confirmation message, an agreement regarding account management is concluded between the Customer and the Seller.
After registering in the Store, logging in is done using the data provided in the registration form or changed based on the Customer's later request.
To delete a Customer's account from the Store (terminate the agreement), an email request for account deletion should be sent to: [email protected], including identifying data of the currently registered Customer in the Store. The above does not apply when the Seller is in the process of fulfilling an Order placed by the Customer. In such a case, the termination of the agreement will take effect upon completing the said Order.
The Seller allows placing Orders without the need to register and log in to the Store. In this case, the Customer is required to fill out an electronic form each time they place an Order by entering the data required by the Store for their identification and the conclusion and execution of the Sales Agreement (including, in particular, name, email address, phone number, and delivery address). The Customer must accept the current Terms and Conditions, including a statement of consent to process personal data for the Order. Lack of registration in the Store means the absence of a Customer account, which allows access to automatic Order tracking.
§ 5 ORDERS
Information about the available assortment in the Store constitutes an invitation to conclude an agreement within the meaning of Article 71 of the Polish Civil Code.
By placing an Order, the Customer makes an offer to conclude a sales agreement for the ordered Products in the Store. The ordering process begins with the confirmation of the service's features through the product page. The Customer is informed about the expected time of Order fulfillment, product availability, price and payment methods, and possible delivery options. To deliver the product, the Customer must provide their address data or verify it in the case of prior account registration. Before placing an order (by using the "Order and Pay" button), the Customer confirms that they have read these Terms and Conditions, including consent to process personal data for the Order.
The confirmation sent by the Seller via the Store to the Customer's provided email address constitutes a statement of acceptance of the offer mentioned above. If the Customer terminates the service before confirming the Order (the "Order and Pay" button) and leaves the Store, the agreement will not be concluded.
A Customer purchasing as an entrepreneur must provide their TIN when placing an Order; otherwise, it is assumed that they are buying as a Consumer.
The evaluation of whether a Customer who is an entrepreneur registered in the CEIDG register has the status of an Entrepreneur with consumer rights is made by the Seller concerning the individual case and based on any statements made by the Customer during the Ordering of Products. Such evaluation does not apply to Customers with the status of an entrepreneur based abroad, as they will not have the status of an Entrepreneur with consumer rights under the law.
To place an Order, the Customer must choose from the options available in the Store: the ordered products, the delivery method, the payment method, and the delivery address. The selection is made by choosing the product and adding it to the cart.
The Customer can select an unlimited number of products for the Order from the quantity of a given Product available for Orders, and after proceeding to the Cart, they will receive a summary of the selected Products. If the quantity of Products is limited, the Seller indicates this information on the product page.
If the Products covered by the Order are unavailable in the warehouse, with the Store's suppliers, or for other reasons and it is impossible to fulfill the Customer's Order, the Seller will inform the Customer of this fact no later than within 14 (fourteen) days from the Order date. In such a case, the Customer has the right to decide whether they agree to the Order's fulfillment within the period proposed by the Seller or withdraws from the agreement. In the case of partial Order fulfillment, as mentioned above, the Customer is informed about the Order status and decides on how it should be handled. The Customer can choose between:
Partial fulfillment — the Customer's selection of this option results in the fulfillment of the Order only for the available Products;
Cancellation of the entire Order (withdrawal);
Exchange for another product (with an additional charge or refund of the price difference).
In case of withdrawal from the agreement, the Seller will refund the amount paid by the Customer as the price or a part thereof if the withdrawal concerns only a part of the Order. Notification will be sent to the email address provided by the Customer in the Order or registration form. If no decision is made within 7 (seven) days of notification, the Order may be canceled in part for unavailable Products.
The User ensures that the data provided or published by them in the Store is correct and up-to-date. The Seller is not responsible for incorrect data provided by the User, resulting in the inability to execute the Order.
§ 6 DIGITAL CONTENT
The Seller, within its offer shown in the Store, offers the possibility of purchasing digital content in the form of, among others, e-books and other media not recorded on a physical carrier.
Purchasing access to digital content from the assortment shown in the Store is carried out in the same manner as other Products, i.e., the Customer selects the desired content and adds it to the cart for payment.
Before placing the order, the Customer, by checking the appropriate box in the purchase form, declares that they acknowledge and agree to the loss of the right to withdraw from the purchase agreement due to the provision of digital content not recorded on a physical carrier.
The Seller is obliged to provide the digital service immediately after concluding the agreement unless the parties have agreed otherwise. Delivery of electronic content is made immediately electronically after the payment is recorded by the Seller by sending the content to the Customer via email to the address provided in the Order form, as an attachment or in the form of a link enabling its download.
If the Seller does not provide the digital service immediately after concluding the agreement or within the agreed time, the Customer who is a consumer has the right to call on the Seller to fulfill the service, and then withdraw from the agreement. Such a call should be sent electronically to the Seller's address provided at the beginning of these Terms and Conditions. The Customer who is a Consumer may withdraw from the agreement without a call after receiving information from the Seller about the inability to meet the delivery deadline if they previously specified the digital content delivery date as essential.
For digital content to be delivered on a material carrier (e.g., CD/DVD, pendrive, disk, etc.), the standard withdrawal procedure described in these Terms and Conditions applies.
§ 7 PRODUCT PRICES AND PAYMENT METHODS
The price indicated for each Product is binding when the Customer places the Order. The prices of goods on the Store's website include VAT (if applicable based on the Product's delivery location) and do not include delivery costs. The price may include individually calculated discounts or rebates assigned to the Customer in an automated manner — this information is provided in the Order summary. Both net and gross prices are provided on the product pages.
Product delivery is available in the following options offered by the Store:
Courier company,
Postal operator,
Pickup point,
Using transport pallets,
Via package pickup machines.
The current list of available delivery methods is available on the Store's website at the link: https://botland.store/content/1-delivery
Information about delivery costs is available during the ordering process before placing the Order.
Delivery costs will be included in the Product prices depending on the ordered goods and the Customer's choice of delivery method when placing the Order.
The Seller offers the following payment methods for Products:
Traditional bank transfer to the Seller's bank account,
Electronic payments and credit card payments through the selected payment gateway – the current list of available payment gateways and their providers is available at the link: https://botland.store/content/1-delivery,
Payment in installments through the payment gateway, the list of which is available at the link: https://botland.store/content/1-delivery.
The Seller is not affiliated with the payment processing entity and does not provide intermediary payment services but only uses the services provided by the above entity under the agreement concluded with them.
Payment on delivery, by card or cash, depending on the equipment of the courier delivering the order.
Deferred payment term — after individual arrangements before placing the order.
In the case of some language versions of the Store's website, payments in euros are available, made only by traditional bank transfer to a bank account, electronic payments, and credit card payments through the payment gateway or deferred payment term — after individual arrangements. For international deliveries, the Store does not offer payment on delivery.
If an Order is placed and a payment option other than on delivery is selected, and the payment is not recorded within 3 (three) days, the Order is canceled. After 24 hours from placing the Order, if payment is not recorded, the Customer will receive a payment reminder to the provided email address.
The Order will be delivered within the time specified in the Order confirmation and previously accepted by the Customer, but no later than within 30 (thirty) days from the date of the agreement, unless otherwise agreed. The Store provides the expected shipping time for the Order on the product page.
For some Products or if a certain Order value is reached, the Seller bears the delivery cost, which the Customer is informed about before placing the Order. Detailed information in this regard can be found at the link: https://botland.store/content/1-delivery
The Seller may announce promotions for Products within the Store. When holding a discount coupon, the Customer can use it — within the valid promotion — by entering the discount code after proceeding to the shopping cart and clicking "Add." The Store's system, after verifying the discount code, will include it in the Order settlement, which will be automatically reflected by changing the Order price or adding other discount options depending on the type of discount coupon.
§ 8 COMPLAINTS
The Seller is obliged to deliver a Product that complies with the agreement and is free from defects and to properly perform the agreed services.
The Seller stipulates that the warranty does not cover the consumable parts of the sold Product, i.e., parts whose wear is a result of normal and correct use of the Product according to the instructions. These parts include, in particular, 3D printer nozzles and other parts indicated by the Product manufacturer as subject to periodic replacement by the user in the normal process of use.
In the case of defects in the delivered goods, the Customer may, at their discretion, use the warranty rights if provided and the rights granted by the Seller under the warranty. Warranty rights and rights granted under the warranty are independent rights.
The Seller is liable for the non-compliance of the goods with the agreement existing at the time of delivery and revealed within two years from that time unless the Product's usability period specified by the Seller, its legal predecessors, or persons acting on their behalf is longer. It is presumed that the non-compliance of the goods with the agreement, which became apparent before the expiry of two years from the delivery of the Product, existed at the time of its delivery unless proven otherwise or this presumption is incompatible with the nature of the goods or the nature of the non-compliance of the goods with the agreement.
For agreements concluded with Consumers and Entrepreneurs with consumer rights, the Seller is liable under the warranty and/or contractual liability for the provided services. This liability is excluded for Customers with a different status.
The Product complies with the agreement if, in particular, the following remain compliant with the agreement:
Features such as description, type, quantity, quality, completeness, and functionality;
Suitability for the particular purpose for which it is needed by the Customer, about which the Customer informed the Seller no later than at the time of the agreement and which the Seller accepted;
Appropriateness and suitability for the purposes for which the Product of this kind is usually used, considering applicable laws, technical standards, or good practices;
Quantity and features, including durability and safety, typical for the Product of this kind and which the Customer can reasonably expect, considering the nature of the Product;
Method of delivery, including packaging, accessories, and instructions that the Customer can reasonably expect;
Quality, which must correspond to the same quality as the sample or model made available by the Seller to the Customer before the agreement and correspond to the description of such a sample or model.
In the case of defects in the delivered product or provided services, the Customer may file a complaint and inform the Seller about the observed irregularities and document the irregularities for verification of the reservations. A complaint can be filed electronically at [email protected], in writing to the Seller's address, or using the electronic form available on the website in the "complaints and returns" tab.
The Seller undertakes to consider the complaint within 14 days from the date of its submission and to inform the Customer about the resolution and further proceedings in writing or by email to the email address provided in the complaint submission or another durable medium.
In the case of non-compliance of the Product with the agreement, the Customer may demand its repair or replacement. The Seller may replace the goods if the Customer has requested their repair or repair them if the Customer has requested their replacement only if ensuring the compliance of the goods with the agreement in the way originally chosen by the Customer is impossible or would incur excessive costs. If repair and replacement are impossible or would incur excessive costs for the Seller, they may refuse to bring the goods into compliance with the agreement. In this case, the Customer may submit a statement on price reduction or withdrawal from the agreement. When assessing the excessive costs for the Seller, all circumstances of the case are considered, in particular, the significance of the non-compliance of the Product with the agreement, the value of the Product compliant with the agreement, and the excessive inconvenience for the Customer resulting from the change of the method of bringing the Product into compliance with the agreement.
The Customer may submit a statement on price reduction or withdrawal from the agreement if the Product is non-compliant with the agreement only when:
The Seller refused to bring the Product into compliance with the agreement;
The Seller did not bring the Product into compliance with the agreement;
The non-compliance of the Product with the agreement persists despite the Seller's attempts to bring the Product into compliance with the agreement;
The non-compliance of the Product with the agreement is so significant that it justifies an immediate price reduction or withdrawal from the agreement;
The Seller's statement or circumstances clearly indicate that they will not bring the Product into compliance with the agreement within a reasonable time or without excessive inconvenience for the Customer.
The reduced price must be proportionate to the price under the agreement, as the value of the non-compliant Product is to the value of the compliant Product. The Seller refunds the amounts due as a result of exercising the right to price reduction immediately, no later than within 14 days from the date of receiving the Customer's statement on price reduction.
The Customer cannot withdraw from the agreement if the non-compliance of the goods with the agreement is insignificant. It is presumed that the non-compliance of the goods with the agreement is significant.
The Seller is obliged to repair or replace the goods within a reasonable time from the moment they were informed by the Customer about the non-compliance with the agreement and without excessive inconvenience for the Customer, considering the nature of the goods and the purpose for which the Customer acquired them. The costs of repair or replacement, in particular, postage, transportation, labor, and materials costs, are borne by the Seller. The Customer is obliged to make the Product subject to repair or replacement available to the Seller. The Seller collects the goods from the Customer at their expense, and if the goods were installed before the non-compliance was revealed, the Seller will dismantle and re-install them after the repair or replacement or commission these activities at their expense. The Seller does not accept cash on delivery shipments. In some cases, it is not necessary to send the claimed Product, and the Seller may rely on the inspection of photos provided by the Customer, which they will inform them about after receiving the complaint.
The Customer is not obliged to pay for the ordinary use of the goods that were subsequently replaced.
If the non-compliance with the agreement concerns only some of the goods delivered under the agreement, the Customer may withdraw from the agreement only concerning those goods and other goods acquired by the Customer along with the non-compliant goods if it is unreasonable to expect the Customer to keep only the compliant goods.
In case of withdrawal from the agreement, the Customer promptly returns the goods to the Seller at their expense. The Seller returns the price to the Customer immediately, no later than within 14 days from the date of receiving the goods or proof of their return, using the same payment method as the Customer used, unless the Customer expressly agreed to a different refund method that does not incur any costs for them.
In the event of a dispute between the Seller and the Customer regarding the validity of the complaint refusal, the Customer, being a Consumer, has the right to use out-of-court methods of handling complaints and pursuing claims. The Customer can use mediation or arbitration by submitting the appropriate form to the institution before which the proceedings will take place – a request for mediation or a request for arbitration. A list of example institutions with contact details is available on the www.uokik.gov.pl website. Additionally, at http://ec.europa.eu/consumers/odr, the Consumer has access to resolving consumer disputes electronically via the EU online platform (ODR platform). This right does not apply to Entrepreneurs with consumer rights.
§ 9 RIGHT TO WITHDRAW FROM THE AGREEMENT
The Customer, being a Consumer or an Entrepreneur with consumer rights, may withdraw from the agreement without giving any reason within 30 days from the date of receiving the shipment. They should then submit a statement of withdrawal from the agreement and return the goods to the Seller. To submit a statement of withdrawal, they may use the withdrawal form available on the Store's website: https://botland.reklamator.com.pl/issue/register/xvzTAy/en. The deadline is considered met if the consumer sends the statement of withdrawal in writing to the store's address or electronically to the email: [email protected] or uses the form prepared for this purpose, at the latest on the last day of the 30-day period. The Seller will immediately confirm the receipt of the statement of withdrawal submitted electronically to the above email by sending information to the email address of the withdrawing party. A statement of withdrawal from the agreement submitted after the above deadline has no legal effects.
The goods should be returned in an unchanged and complete state, without signs of use, unless the change was necessary within the ordinary course of management, i.e., the Consumer or Entrepreneur with consumer rights should handle the Goods, considering the need for their possible later return. They are responsible for reducing the value of the item resulting from its use beyond what is necessary to ascertain its nature, characteristics, and functioning. If the returned goods are incomplete or show signs of use beyond ordinary management, the Seller reserves the right to refuse to accept the shipment or reduce the refunded amount by the value of the damaged goods, at the Seller's discretion.
The Consumer or Entrepreneur with consumer rights' right to withdraw from the agreement does not apply if the subject of the Order, among others, is an agreement:
For the provision of services for which the consumer is obliged to pay the price if the Seller has fully performed the service with the explicit and prior consent of the Consumer, who was informed before the service began that after the service is performed by the Seller, they will lose the right to withdraw from the agreement, and acknowledged this;
In which the subject of the service is a non-prefabricated item produced according to the Consumer's specifications or serving to meet their individualized needs;
In which the subject of the service is an item delivered in sealed packaging, which cannot be returned after opening due to health protection or hygiene reasons if the packaging was opened after delivery;
In which the subject of the service are items that, after delivery, due to their nature, become inseparably connected with other items;
In which the subject of the service are sound or visual recordings or computer programs delivered in sealed packaging if the packaging was opened after delivery;
For delivering digital content not supplied on a material carrier for which the consumer is obliged to pay the price if the Seller started the service with the explicit and prior consent of the Consumer, who was informed before the service began that after the service is performed by the Seller, they will lose the right to withdraw from the agreement, and acknowledged this, and the entrepreneur provided the consumer with the confirmation referred to in Article 15 of the Polish Act on Consumer Rights.
The returned goods should be sent back no later than 14 days from the withdrawal date along with the statement of withdrawal to the Seller's warehouse address, i.e., Gola 25A, 63-640 Bralin, Poland. The Consumer or Entrepreneur with consumer rights only bears the direct costs of returning the product to the Seller (return shipping costs).
In case of withdrawal from the agreement, all payments made by the Consumer or Entrepreneur with consumer rights, including delivery costs, will be refunded to the Consumer or Entrepreneur with consumer rights immediately, but no later than 14 days from the date of receipt by the Seller of the statement of withdrawal from the agreement.
Refunds of payments made by credit card or electronic transfer are made in the same way as the payment was made or to the bank account from which the payment was made unless the Customer explicitly submits another refund instruction before the refund that does not generate additional costs for them (e.g., in the withdrawal statement).
The Seller may withhold the refund of payments received from the Buyer until the ordered goods are returned from the Buyer or the Buyer provides proof of their return, whichever event occurs first.
§ 10 PERSONAL DATA PROTECTION
Provisions regarding the protection of Customers' personal data by the Seller are contained in the Privacy and Cookie Policy posted on the Store's website.
§ 11 COPYRIGHTS
The Terms and Conditions and all content posted in the Store, including photos and descriptions, are subject to copyright within the meaning of the Polish Act of February 4, 1994, on Copyright and Related Rights, and are protected by law. Any copying, duplication, dissemination, or creating derivatives, in whole or in part, by any methods, devices, techniques, without the Seller's written consent, is prohibited.
§ 12 FINAL PROVISIONS
A VAT invoice or other accounting document compliant with applicable tax regulations (including e-receipt) is issued for each Product sold by the Seller. The VAT invoice (or e-receipt) is delivered electronically to the email address provided by the Customer along with the delivery of the goods. Acceptance of the Terms and Conditions also constitutes consent to send invoices and receipts in electronic form.
The applicable law is Polish law. Any disputes arising between the Customer and the Seller shall be resolved by the court having jurisdiction over the Seller's registered office, provided that in the case of Consumers, such disputes shall be resolved by a court having jurisdiction in accordance with the provisions of Polish Civil Procedure. These Terms and Conditions are subject to Polish law and will be interpreted accordingly. These Terms and Conditions do not limit any consumer rights to protection that may be granted to the user following mandatory provisions in their country of residence.
The Seller reserves the right to change the Terms and Conditions. The Seller will notify registered Customers of changes to the Terms and Conditions via email with the right to terminate the agreement within 14 days. Changes to the Terms and Conditions come into effect after 14 days from abovementioned notification. Orders placed before the effective date of the changes to these Terms and Conditions are processed based on the provisions in force on the date of the Order.
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